Our Promise

We understand that sometimes things don't work out as planned. That's why our return policy is designed to make your experience as smooth and stress-free as possible. Here's how it works:

Easy 60-Day Return Period

You have a full 60 days from the date of purchase to return any item. We believe this gives you ample time to decide whether your purchase is right for you.

Return Conditions

To ensure a smooth return process, please make sure your items meet the following conditions:

• Original Condition: Products must be returned unused and with all original tags attached.

• Original Packaging: Items must be returned in their original packaging to protect them during transit.

Simple Refund Process

We strive to make our refund process quick and easy:

1. Go to your account :

2. Go to Your Orders and Click

• Initiate Return: Click on Return Items and follow the prompts.

  2. Processing Time: Once we receive your returned item, it will take 1-2 days to process.  A shipping label will be sent to your email.

  3. Refund Issued: After processing, your refund will be issued, and it should appear on your credit card statement within 3-5 days.

  How to Return an Item

  1. Pack Your Item: Place the item in its original packaging to ensure it stays protected.

  2. Ship It Back: Use the return shipping label provided by our customer service team to send your item back to us.

  Need Help?

  If you have any questions or need further assistance, our friendly customer support team is here to help. Don't hesitate to contact us at info@holidaygiftshops.com or call us at (800) 647-6926(available 24/7)

  We appreciate your business and are committed to making your shopping experience with us a delightful one!

  Thank you for choosing us.

  Warm regards,

  Holiday Gift Shops